Workplace Fitout & Project Delivery

NAATI – Melbourne

Melbourne CBD Office

A functional, welcoming, and culturally considered CBD workplace for Australia's national accreditation authority for translators and interpreters.

Client

NAATI – Melbourne
/ Melbourne CBD Office

Services

Fitout delivery, design coordination, brand integration, project management

Outcome

Functional, welcoming CBD workplace delivered on time and within budget

Overview

A workplace that reflects NAATI’s national role, and the diversity of the communities it serves.

The National Accreditation Authority for Translators and Interpreters (NAATI) engaged CR Commercial Property Group to deliver the fitout of its Melbourne CBD office, a workplace that needed to be functional, welcoming, and reflective of the organisation’s unique national mission.

NAATI works with translators and interpreters across more than 100 languages and communities. The fitout reflects that diversity, from the multilingual “Good Luck” mural in the candidate waiting room, to the Indigenous artwork in the boardroom, to the Australian, Aboriginal, and Torres Strait Islander flags displayed at reception. Every design decision was made with the organisation’s cultural responsibilities in mind.

  • NAATI reception with branded concrete-look desk, teal logo, and three flags
  • Boardroom with large Indigenous artwork and brand-coloured acoustic panels
  • Candidate waiting room with multilingual “Good Luck” mural, celebrating 100+ languages
  • Colourful locker corridor with brand-aligned navy, orange, and white joinery
  • Open-plan workstations with city views and glass-partitioned meeting rooms
NAATI - Melbourne

01

The challenge

NAATI required a Melbourne CBD office that served multiple functions simultaneously, a professional workplace for its national team, a welcoming and accessible space for the translators and interpreters it accredits, and an environment that genuinely reflected the cultural diversity at the heart of the organisation’s purpose.

Delivering a fitout that achieved all of these goals, within a defined government budget and programme, required careful coordination of design, brand integration, and cultural sensitivity from the outset. Every element, from the candidate waiting room to the reception desk, had to serve a specific functional and symbolic purpose.

  • Multiple user groups requiring different spatial experiences within one fitout
  • Cultural sensitivity required across every design and brand integration decision
  • Government budget framework requiring strict cost control throughout delivery
  • Brand integration across reception, wayfinding, lockers, and artwork, all coordinated
NAATI - Melbourne
NAATI - Melbourne

02

Our approach

CRCPG provided full project management throughout, coordinating design, brand integration, joinery fabrication, AV, and finishing trades under a single delivery framework with clear programme milestones and budget checkpoints.

Close collaboration with the NAATI team ensured that every cultural and brand element, from the reception desk branding to the Indigenous artwork selection and the multilingual mural commission, was handled with the care and consideration the organisation required. The result is a workplace that communicates NAATI’s values clearly and consistently across every space.

03

The outcome

The completed fitout gives NAATI a Melbourne CBD workplace that is functional, welcoming, and genuinely reflective of its national mission, a space that works for the organisation’s staff, its accredited professionals, and the diverse communities it serves.

  • Functional, welcoming CBD workplace delivered on time and within budget
  • Cultural brand integration achieved across every key touchpoint
  • Multilingual mural and Indigenous artwork delivered to brief and specification
  • Candidate waiting room designed specifically for the accreditation experience
  • Single point of accountability across every workstream, design to handover

"Our Melbourne office reflects everything NAATI stands for, a space that welcomes the communities we serve and gives our team a workplace they are genuinely proud of."

NAATI – Melbourne

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